Nationwide card users happiest, Barclaycard most vexed

Nationwide customers are the most satisfied with their credit cards while Barclaycard customers are the least content, new research has shown.

More than nine out of ten - 91 per cent - of Nationwide's customers say that they are happy with the service they receive, compared to two-thirds of Barclay customers.

Amex, Co-op, Goldfish, M&S Money, Morgan Stanley and Tesco all followed close behind Nationwide each receiving overall ratings of 88 per cent.

"It is no surprise to see Nationwide doing so well in a survey of this nature," said Nick White of uSwitch, who compiled the survey.

"For some time now they have positioned themselves as a champion of banking consumers' interests, campaigning on issues ranging from ATM fees to the order of repayments on credit cards, and fees for customers who use their credit card abroad.

"In keeping with the old adage of 'practising what they preach', this survey shows that Nationwide are doing a good job of looking after their own customers."

More than 10,000 card-holders were interviewed during the research. Lloyds, MBNA and Capital One all appeared low down on the poll alongside Barclaycard.

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